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Terms & Conditions

1. Any order placed by Customer shall be binding on ROJANI AMERICAN MONARCH only upon acceptance and further confirmation by ROJANI AMERICAN MONARCH, to be sent to Customer through an e-mail message. ROJANI AMERICAN MONARCH may at its own discretion refuse any order, or decide whether or not to totally or partially accept any modifications to the order requested by the Customer, provide said requests reach ROJANI AMERICAN MONARCH before shipment of the selected items.

2. If any item that Customer has ordered is not available (not only temporarily), ROJANI AMERICAN MONARCH shall not be bound by any obligation to deliver; in this event ROJANI AMERICAN MONARCH will inform Customer about non-availability of the ordered item and reimburse the amount, if any, already received in payment of relevant price.

3. Any sale agreement between ROJANI AMERICAN MONARCH and Customer shall be understood as concluded only upon written confirmation of the order sent to Customer through an e-mail message by ROJANI AMERICAN MONARCH.

4. The items’ prices shall always be invoiced in Euro currency (except for UK where prices shall be invoiced in GBP currency). ROJANI AMERICAN MONARCH shall use its best endeavours to procure that prices indicated on this website are correct and updated. Shipment and delivery costs shall be charged on the Customer at the time of shipping the ordered item, according to the delivery fees in force at that time and as indicated in the applicable section of this website.

5. Delivery of items purchased by the Customer shall be made to the indicated delivery address. Shipping costs and time of delivery may vary on a country basis, with a maximum delivery frame of 30 (thirty) days; should delivery be delayed due to circumstances beyond the reasonable control of ROJANI AMERICAN MONARCH, Customer shall be notified with an alternative date of delivery.

6. Payment shall be made by Customer at the time of placing the order either by credit card or as otherwise specified in the applicable section of this website.

7. ROJANI AMERICAN MONARCH is entitled, at its discretion, to withhold, suspend or cancel delivery or fulfilment of any of its obligations under any sale contract with the Customer in case of material non fulfilment by the same Customer of obligations arising out of previous or concurrent sale contract(s) with ROJANI AMERICAN MONARCH.

8. Customer may return items purchased on www.ROJANI AMERICAN MONARCH.eu, without any penalty, within thirty (30) calendar days to be counted from the day of receipt by Customer of the concerned item.
Return costs will be at ROJANI AMERICAN MONARCH charge. For more information on the return procedure, please visit the section dedicated to returns and refunds of the website.

Customer’s right to return any item shall be deemed exercised in the proper way subject to compliance with the following:
• returned items must not have been used, worn, washed or damaged;
• items’ identification tag must still be attached to the items;
• items must be returned in their original packaging, with any related accessories or instructions booklets, together with the duly completed return voucher;
• the pill-off label of the original invoice (or of all related invoices in case returned items have a different order) has to be glued on the external side of the box containing the returned items.

Items have to be sent back to ROJANI AMERICAN MONARCH, ND Logistics, via Bazzani, nr. 5/7, loc. Le Mose, 29100, Piacenza – ITALY, in a single delivery through the courier and within thirty (30) calendar days to be counted from the day of receipt by Customer of the concerned items. As a consequence of returning items to ROJANI AMERICAN MONARCH, the sale contract will be deemed as effectively cancelled and all related obligations, rights or claims shall be equally deemed as cancelled, provided however that if items returned to ROJANI AMERICAN MONARCH are damaged in any way, ROJANI AMERICAN MONARCH shall be entitled to retain the payment of the items already done by Customer.

Upon receipt of the returned item, ROJANI AMERICAN MONARCH shall check compliance with the procedure stated above and fulfillment of all relevant conditions. As soon as ROJANI AMERICAN MONARCH is able to confirm that all such conditions have been met, ROJANI AMERICAN MONARCH shall send to Customer an e-mail message confirming the acceptance of the returned item, sending to relevant Credit Institute or Paypal Account, within and no later than fourteen (14) days from receipt of the goods, confirmation to proceed to refund. Timings related to refund on each customer account depend on relevant Credit Institute or Paypal account, only, and are in no way under ROJANI AMERICAN MONARCH control. Refund of the item’s price shall always be done to the Customer who made the payment, only.

Should the above mentioned conditions not be met, Customer shall not be entitled to any refund for the price paid to ROJANI AMERICAN MONARCH; nevertheless, Customer shall have the right, at its risk, costs and expenses, to have the item delivered back to him/her, provided that if Customer does not ask for having the item back, ROJANI AMERICAN MONARCH shall be entitled to keep such item and withhold any amount connected to the transaction.

9. Subject to the provision of section 10 here below, Customer is entitled to a warranty covering any defects of the items purchased on www.ROJANI AMERICAN MONARCH.eu for 2 (two) years from delivery, provided that any such defect must be reported to ROJANI AMERICAN MONARCH within 2 (two) months from relevant discovery. Any claim beyond this timeframe shall be ineffective.

For more information on the return procedure, please visit the section dedicated to returns and refunds of the website.

Upon receipt of the defective item, if ROJANI AMERICAN MONARCH is able to confirm that such items does not conform with satisfactory quality standard, ROJANI AMERICAN MONARCH shall send to Customer an e-mail message confirming the acceptance of the returned defective item, sending to relevant Credit Institute or Paypal Account, within and no later than fourteen (14) days from receipt of the goods, confirmation to proceed to refund. Timings related to refund on each customer account depend on relevant Credit Institute or Paypal account, only, and are in no way under ROJANI AMERICAN MONARCH control. Refund of the item’s price shall always be done to the Customer who made the payment, only.

10. THE INFORMATION AND MATERIALS CONTAINED IN THIS SITE ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED. www.ROJANI AMERICAN MONARCH.eu DISCLAIMS ALL WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE TO THE FULLEST EXTENT PERMISSIBLE UNDER THE APPLICABLE LAW.

11. Should one or more provisions of these T&C be void, voidable, illegal or ineffective, this shall not give rise to total ineffectiveness of the T&C. Said ineffective provision(s) shall be replaced with another(other) valid regulation(s), by taking into account the intention and contents of the same, to the extent and in the sense as permitted under the applicable laws.

12. These T&C are subject to Swiss legislation. Each and any dispute deriving therefrom shall be deferred to the exclusive jurisdiction of the competent Court of the city of Lugano (Switzerland).

T.N: “As is” is a legal term used to disclaim some implied warranties for an item being sold.